FAQ & Site Info
No. 99% of our VS items are first quality. All have manufacturer's name and care tags and are not slit, cut or defaced unless specifically stated in the item description. We run across them sometimes, but they are always stated as such.
We have a general "No Return" policy, and do not accept returns on panties for health and hygiene reasons. We will accept limited returns on a case by case basis. Usually, unless we made the mistake of shipping the wrong item, mistakenly misrepresented the quality, or the incorrect size was mailed, the buyer pays return ship fees, less a 20% restock fee.
We currently accept Paypal, U.S. Money orders and all major credit cards through the secure Stripe payment service.
We usually take flat measurements and double them when needed for a full accurate circumference total (for a skirt, for example). Our measurements are usually unstretched: We record inches laying flat and will add a "comfortably stretches" to X length if there is a lot of stretch in the fabric...such as with an elastic waistband. We carefully measure each item and often add extra measurements we don't see many other sellers add, such as rise and bottom leg openings. Rise is the length on pants between the top of the waistband to the crotch seam where the 4 corners are sewn together. This can be important to determine if pants are a regular, mid or low rise fit. We take a bottom leg opening measurement to help determine if pants are boot cut, pegged, straight leg, flair bottom, etc....